Delta Dental of Washington is working to effectively manage the daily changing environment relating to COVID-19/Coronavirus. Our priority is to keep our employees healthy, while also supporting the needs of our members, dentists and communities. As a result of this situation and most recently the governor’s shelter in place order, you may experience extended hold times when calling customer service, or longer turn-around times on other correspondence or claims. This will not impact our website and we encourage you to use DeltaDentalWA.com for benefit, eligibility, and claim information. You can submit questions via email through the “contact us” link located at the top of each page on our website. We apologize for any inconvenience this may cause.

eServices Availability Status

System Status: AVAILABLE 03/28/2020 02:04 AM

If eServices is unavailable and you need to check your patient's benefits, eligibility or claim status, you can access the information through our website. Please register or login to your account.

System Schedule: Available all hours, except for scheduled maintenance and every Tuesday - Saturday, 2:00 am - 4:00 am.

Next scheduled maintenance: None at this time.

Please Note: This web page must be refreshed to show the current System Status.


Manage your patients benefits and claim payments effortlessly with our electronic tools.

Practice management software integration

Our integration with your existing practice management software allows you to directly access benefits and eligibility information for your patients instantly.

Electronic Remittance Advice (ERA)

Once you've enrolled in direct deposit, you can receive your remittance advice electronically from one of the 3 clearing houses we partner with.

For additional information and/or to enroll, please select the link below for the clearing house you currently use to submit claims. You're able to submit claims using more than one clearing house; however, you must only select one clearinghouse to receive your ERA.

We partner with:

  • Emdeon - Follow the ERA instructions for Delta Dental of Washington
  • DentalXChange - Click on the view payers that require enrollment button and follow the ERA instructions for Delta Dental of Washington.

  • TESIA Clearinghouse - On the right hand side, fill out the information requested under 'Request ERA Enrollment Materials.' You can also contact TESIA Clearinghouse directly at 1-800-724-7420, option 5.

Delta Dental National Repository, for your National EFT needs

You’re able to manually access ERA information by signing in to DeltaDental.com, and selecting the View Delta Dental ERA’s button. This service connects directly with DentalXChange.

  • All Washington State providers who receive Direct Deposit (EFT) from us are automatically enrolled with National EFT and National ERA, unless they specify otherwise on the direct deposit enrollment form.
  • Out-of-State providers make sure you’re signed up for National ERA with your local Delta Dental Member Company.

Learn more about how to navigate the National EFT portal in this PDF.

Electronic claims submission

Our integration with your existing practice management software allows you to directly access benefits and eligibility information for your patients instantly.

If you don't currently submit your claims electronically, below is a list of dental electronic providers for Delta Dental of Washington. Please contact one of these providers to set up an account to make your claims-filing easier. They'll also be able to assist with instructions on how to submit your electronic claims.

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